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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Webster

Michael Webster

September 26, 2024

5  out of  5
rating by Michael Webster
"Kassi saved me over 600 dollar a year thank you so much she is the best."
We responded:
"Thank you for allowing us to help you with your insurance Michael! Glad we were able to save you some money. Kasey does a great job. Thanks for the shout out!"
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Joanne Brey

September 8, 2024

5  out of  5
rating by Joanne Brey
"Very helpful and was able to get everything updated after moving."
We responded:
"Thank you for allowing us to help you with your insurance Joanne!"
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Ron Galbreath

June 27, 2024

5  out of  5
rating by Ron Galbreath
"5 Stars ! Friendly and helpful staff, I recommend them for your insurance needs."
We responded:
"Thanks for the 5 Star review Ron! We appreciate you!"
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Lindsay Wilson

June 27, 2024

5  out of  5
rating by Lindsay Wilson
"Had questions about the drive safe and save program, among other things, and Makayla was so helpful!! If you have any questions I would highly recommend calling and asking for her! She’s amazing!!!"
We responded:
"Thanks Lindsay! Makayla is amazing! We appreciate your review!"
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Kenda H

June 27, 2024

5  out of  5
rating by Kenda H
"Top notch staff."
We responded:
"Thanks Kenda for the 5 Star Review! Yes, the staff is too notch, especially the one at the front desk😉"
Profile photo of Jerralee Goad

Jerralee Goad

June 27, 2024

5  out of  5
rating by Jerralee Goad
"Very friendly people and great service!"
We responded:
"Thank you for the kind words Jerralee! We appreciate you!"
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Theresa Stevens

June 27, 2024

5  out of  5
rating by Theresa Stevens
"Very friendly and helpful office staff! Responsive to messages or questions and offers recommendations / advice when applicable."
We responded:
"Thanks for the kind words Theresa! We appreciate having you as a customer!"
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Kirk Adkisson

June 27, 2024

5  out of  5
rating by Kirk Adkisson
"Friendly and helpful."
We responded:
"Thank you for the kind words Kirk! We appreciate your business and the great review!"
Profile photo of Brandon H

Brandon H

June 27, 2024

5  out of  5
rating by Brandon H
"The office is great!"
We responded:
"Thank you for the 5 Star Review! Our office is only as GREAT as our customers!"
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Sarah Rankin

June 27, 2024

5  out of  5
rating by Sarah Rankin
"Andrea is awesome"
We responded:
"Thank you Sarah! We think Andrea is pretty awesome too!"
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tami panas

June 27, 2024

5  out of  5
rating by tami panas
"Makayla Davis is so amazing helpful and friendly. Felt like she has been an agent for years. So knowledgeable"
We responded:
"Thank you Tami for the 5 Star Review! Makayla is pretty awesome for sure! "
Profile photo of Kailyn Wilson

Kailyn Wilson

June 27, 2024

5  out of  5
rating by Kailyn Wilson
"Makayla Davis was very kind and easy to talk to. Very informational as well. Definitely recommend!"
We responded:
"Thank you for the kind words and great review Kailyn! Makayla is just the sweetest!"
Profile photo of Brandi Dilley

Brandi Dilley

June 27, 2024

5  out of  5
rating by Brandi Dilley
"I absolutely love State Farm Sherri Branson! The staff has always been so helpful!"
We responded:
"Thank you for the kind words Brandi! We try really hard to be helpful. Thank you for your business!"
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Kevin Kersey

April 19, 2024

5  out of  5
rating by Kevin Kersey
"Excellent service with quick response to questions/concerns in reference to my claim."
We responded:
"Thank you for the 5⭐️ review Kevin! We appreciate you!!"
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Brianda Holt

April 3, 2024

5  out of  5
rating by Brianda Holt
"Makayla was such a great help and so patient."
We responded:
"Thank you for the 5⭐️ review Brianda! Makayla is the best! Thank you for allowing us to serve you."
Profile photo of Gary Eugene Voudrie

Gary Eugene Voudrie

April 2, 2024

5  out of  5
rating by Gary Eugene Voudrie
"Authentic world class customer service!"
We responded:
"Thank you for the great review Gary! We are happy to serve you!"
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Andrea Burcham

March 28, 2024

5  out of  5
rating by Andrea Burcham
"Love the this office 🎉"
We responded:
"Thank you for the 5 Stars Andrea! We are lucky to know you!"
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Austin Groot

March 20, 2024

5  out of  5
rating by Austin Groot
"Makayla was wonderful! Very cheerful person and very helpful!!"
We responded:
"Thank you so much for the 5 Star review Austin. Congratulations on the new car!"
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Lee Ann

March 14, 2024

5  out of  5
rating by Lee Ann
"Responsive and very knowledgeable representative! Makayla did an excellent job answering all of my questions and getting me set up with some new services!"
We responded:
"Thank you Lee Ann for the 5⭐️! We are thankful for you!"
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Tyler Orr

March 4, 2024

5  out of  5
rating by Tyler Orr
"Makayla did great!!!!! Thank you!"
We responded:
"Thank you Tyler for the 5⭐️! Makayla is awesome!"
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Brandon Sullivan

February 28, 2024

5  out of  5
rating by Brandon Sullivan
"Makayla was very helpful answering all questions my grandmother had with her insurance plan and even suggested she sign up for further discounts using the drive and save device lowering her insurance price even more. Huge help if we could leave 10/10 stars we would!"
We responded:
"Thank you so much for the 5⭐️ review and kind words about Makayla. She is so helpful indeed!"
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Liz Pinner

February 6, 2024

5  out of  5
rating by Liz Pinner
"Makayla at Sherri Branson's State Farm office is very nice and helpful!"
We responded:
"Thank you for the 5 Star review Liz. We are very lucky to have Makayla giving great service to our customers!"
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Kendall Langer

February 6, 2024

5  out of  5
rating by Kendall Langer
"Makayla was so useful and kept me calm in an extremely stressful situation!"
We responded:
"Thank you for the 5 Star review Kendall. We appreciate having your business and Makayla is awesome!"
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Stacey Goodwin

February 5, 2024

5  out of  5
rating by Stacey Goodwin
"Makala handled herself with upstanding service to me today. Mattoon office should be proud"
We responded:
"Thank you so much for the 5 star review and the kind words about Makayla. She is definitely a keeper!"
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Diana K Young

January 24, 2024

5  out of  5
rating by Diana K Young
"I live in Florida and have property in Illinois. Sherri has been very helpful to me."
We responded:
"Thank you for the great review Diana! We are grateful!"